Browsing articles tagged with "returns - Otley Run Fancy Dress Blog"
Apr
14
2013

Why We No Longer Send Out Free Exchanges

Packages




I’ve received a number of customer complaints over the last few weeks on our eBay store and website demanding to know why we don’t offer free exchanges on our costumes. One buyer even exclaimed that it’s ‘outrageous’ that we wouldn’t send her a costume in a different size when she’d paid to send the other […]